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Customer Support: Products

Please contact the vendor directly with questions related to:

  • A specific item
  • Pick up or shipping options
  • Refunds

Vendor contact details can be found beside the vendor's logo on their vendor page and in the section called "About the Vendor" on the Item Details page.

The ShopCloseBuy Support Team is Available:
Monday to Friday
9 am to 5 pm EST
Holiday hours may vary

Customer Support: ShopCloseBuy Platform

View our Help section for frequently asked questions. For inquiries related to the ShopCloseBuy platform, please email These issues include:

  • User Registration
  • Credit Card Registration
  • Security and Privacy

Vendor Support

Existing vendors can reach out to the ShopCloseBuy Support Team by emailing

New vendors are always welcome. Please visit to learn more about the platform and how to register your business.